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As organizations look toward IT service management as a way to continuously improve their quality of services, it has become increasingly important that IT services support core business activities and facilitate change in an evolving global marketplace. IT is now a primary stakeholder in the process of business decision-making. |
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Network Administration
Let Gig Werks handle your network-related workload. Our engineers are experts in supporting network operations, by troubleshooting outages and other performance issues, and changing network infrastructure as needed. Gig Werks can also maintain the infrastructure’s integrity through routine maintenance and proven quality assurance practices. |
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Application Support
Gig Werks’ application support services are designed to ensure that your software will continue to deliver the return on investment that your business requires to be successful. Our services include:
- Ongoing maintenance and development
- Tiered support for end-uses support
- Report and query configuration
- Ongoing configuration
- Interface optimization and support
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Database Administration
For many clients, their data serves as their single most important asset. Gig Werks offers customized service plans to ensure your databases are maintained regularly and business stays up and running when issues arise. Clients can choose from regular service plans, or time-and-materials plans (on an as-needed basis). |